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Privacy Policy

The Pittsfield Co-operative Bank Respects Your Privacy

We recognize the importance of protecting the privacy of personally identifying information that you might reveal to us when you visit our website.

Visitors to The Pittsfield Co-operative Bank website remain anonymous. The Bank does not collect identifying information about visitors to our site.

We use standard software to collect generic information about our visitors, such as:

Date and time our site was accessed
IP address
Browser used
City, State, and Country.
Pittsfield Co-operative Bank uses this information to create summary statistics and to determine the level of interest in information and products displayed on our site.
If you visit our website to use interactive banking tools such as financial calculators, you may be asked for personal information in order to complete the requested analysis or evaluation. We do NOT retain this information.

Visitors may elect to provide us with personal information via e-mail contact forms. This information is used internally to handle the sender's request. The information you provide to us will not be disseminated or sold to other organizations. We ask that you do not send confidential information to us via e-mail. E-mail is not necessarily secure against interception. If your communication is very sensitive or includes personal information like your account numbers, credit card numbers or social security number, you should call us or send it by regular mail instead.

We want to be very clear: we will not obtain personally identifying information about you when you visit our website unless you choose to provide such information to us.

Privacy Disclosure to our Members

Protecting your privacy is important to us. We want you to understand what information we collect and how we use it. In order to provide you with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain information about you. The following policy serves as a standard for all our employees regarding the collection, use, retention, and security of nonpublic information.

“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, this includes information regarding your account balance, payment history, and overdraft history.

Information We Collect

We may collect nonpublic personals information about you from the following sources:
Information we receive from you on applications and other forms.
Information about your transactions with us or others; and
Information we receive from third parties such as consumer reporting agencies.
Information We Disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Our Security Procedures

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

 
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